TIVOP LLC ("TIVOP," "we," "us," or "our") is committed to protecting the privacy and confidentiality of information shared with us in the course of providing Civil 3D drafting and production support services to licensed land surveying professionals. This Privacy Policy describes how we collect, use, store, and protect information in connection with our website and services.

By accessing our website or engaging TIVOP LLC for services, you agree to the practices described in this Privacy Policy.

• Name, title, firm name, and professional license information
• Email address, phone number, and mailing address
• Information submitted through contact forms, booking tools (e.g., Calendly), or intake questionnaires
• Communications sent to us by email or other channels

In the course of performing drafting services, you may transmit to us project files, drawings, field data, legal descriptions, client information, or other materials related to your survey projects (collectively, "Project Data"). TIVOP LLC treats all Project Data as strictly confidential client information. See Section 5 for our data protection practices.

When you visit our website, we may automatically collect standard technical information, including:

• IP address and approximate geographic location
• Browser type and operating system
• Pages visited, time on site, and referring URLs
• Cookies and similar tracking technologies (see Section 7)

TIVOP LLC uses the information we collect for the following purposes:

• To provide, manage, and deliver drafting and production support services
• To communicate with you about projects, scheduling, deliverables, and billing
• To process walkthrough booking requests and respond to inquiries
• To improve our website, services, and client experience
• To comply with applicable legal and professional obligations
• To send service-related notices and updates (not marketing, unless you opt in)

TIVOP LLC provides services exclusively to licensed surveying professionals and their firms. We do not knowingly collect personal information from members of the general public for any purpose other than initial service inquiries. We do not knowingly collect personal information from individuals under 18 years of age.

We understand that survey project files may contain sensitive client information, legal descriptions, boundary data, and proprietary field measurements. TIVOP LLC is committed to the following practices:

• Project Data is used exclusively for the purpose of fulfilling the specific drafting engagement for which it was provided
• Project Data is not sold, licensed, or disclosed to any third party
• TIVOP LLC will execute a Non-Disclosure Agreement (NDA) upon request prior to any file exchange
• Project files are stored in secured environments with access limited to personnel directly involved in your project
• Upon project completion and at client request, project files may be deleted or returned

All deliverables produced by TIVOP LLC remain subject to review, approval, and professional seal by the licensed Surveyor-of-Record.

TIVOP LLC does not sell, rent, or trade personal information or Project Data. We may share limited information only in the following circumstances:

• Service providers: We may use third-party tools (e.g., scheduling software, cloud storage, email services) that process data on our behalf under confidentiality obligations
• Legal compliance: We may disclose information when required by law, court order, or to protect the rights and safety of TIVOP LLC or others
• Business transfers: In the event of a merger or acquisition, information may be transferred with appropriate notice

Our website may use cookies and similar technologies to improve your browsing experience, analyze site traffic, and support marketing efforts — including the LinkedIn Insight Tag for ad conversion tracking. You may adjust cookie preferences through your browser settings. Note that disabling cookies may affect certain website features.

Third-party platforms we use (such as LinkedIn Campaign Manager and Calendly) may set their own cookies subject to their respective privacy policies.

TIVOP LLC implements reasonable technical and organizational measures to protect information from unauthorized access, disclosure, alteration, or destruction. However, no method of electronic transmission or storage is 100% secure. We encourage clients to use secure file transfer methods when sharing sensitive project data.

In the event of a data breach that is likely to affect your rights and interests, TIVOP LLC will notify affected parties in accordance with applicable law.

We retain personal information and Project Data for as long as necessary to fulfill the purposes described in this Policy, maintain our business records, and comply with applicable legal obligations. Project Data is typically retained for the duration of the client relationship and a reasonable period thereafter, unless earlier deletion is requested in writing.

Depending on your jurisdiction, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion of your personal information, subject to legal retention requirements
• Opt out of any marketing communications at any time
• Request that we restrict processing of your information in certain circumstances

To exercise any of these rights, please contact us using the information in Section 12.

Our website may contain links to third-party websites or tools (such as Calendly for booking). TIVOP LLC is not responsible for the privacy practices of those platforms. We encourage you to review the privacy policies of any third-party services you use.

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact:

TIVOP LLC reserves the right to update or modify this Privacy Policy at any time. We will post the revised policy on our website with an updated effective date. Continued use of our website or services after any modification constitutes your acceptance of the updated policy. We encourage you to review this page periodically.